Services/Internal Knowledge Assistant

Internal Knowledge Assistant

A secure internal AI assistant that gives your team instant access to SOPs, process docs, reporting guides, and institutional knowledge. Stop losing time to "who knows how to do X?" and tribal knowledge bottlenecks.

What's included

Trained on your documents

Ingests your SOPs, process docs, wikis, and guides to answer questions accurately.

Role-based access & permissions

Control which team members can access which knowledge, securely and granularly.

Instant search across all sources

Surface answers from across your entire knowledge base in seconds, not minutes.

Reduces onboarding time

New team members get up to speed faster with an always-available knowledge companion.

Who it's for

  • Teams with distributed or remote workers
  • Businesses where critical knowledge lives in one person's head
  • Companies with complex onboarding processes
  • Organisations scaling teams quickly

How it works

  1. 01
    Knowledge audit

    Identify all key documents, SOPs, and knowledge sources across your organisation.

  2. 02
    Ingestion & structuring

    Import, clean, and structure your knowledge base for accurate, reliable retrieval.

  3. 03
    Assistant setup

    Configure search capabilities, access rules, and the interface your team will use.

  4. 04
    Launch & adoption

    Deploy to your team with hands-on training to drive immediate uptake and usage.

POA
Scoped by number of sources and team size
Book a call
  • Delivered in 2–4 weeks
  • Role-based access included
  • Team onboarding session
  • Ongoing content updates supported
Typical outcomes
70%
faster answer lookup
40%
fewer interruptions
50%
faster onboarding