AI customer service
The office is shut. See what the assistant does with each person who gets in touch, and why.
We break down the day-to-day tasks and design custom tools that increase efficiency, reduce errors, and retain human oversight.
Built with your tools
Left alone, they cap how much work your team can take on. Any of these sound familiar? (click to expand)
Interactive demos of the kinds of systems we build. Pick one and play it through.
The office is shut. See what the assistant does with each person who gets in touch, and why.
A Monday report, a quote and a spreadsheet check, with the reason behind each step.
Every answer shows the document it came from, and what happens when there isn't one.
Weekend enquiries, reviews coming due and one that went quiet, with a person checking every email.
A booking thread becomes a function sheet, and late changes reach the kitchen the same day.
The efficiency mapping readout and the firm's documents behind one login. Open any of them to see what it does.
Sit in with finance and the consultants, and watch their complaints become a list of fixes.
A pitch deck to write, a deck to design and a client who signs on Friday. See where the agent goes for each job.
Some of the results we've achieved for our clients.
A UK diagnostics lab needed to sell lateral flow test kits direct to consumers and get onto the government's official supplier list. They had no e-commerce setup and demand was already moving.
A full e-commerce store with integrated payments and SEO-optimised product pages, built and deployed in a week. Submitted and approved for the government's supplier listing.
A diagnostics lab selling COVID-19 lateral flow tests direct to consumers had to verify each customer's result before issuing an official certificate. With 10,000+ tests submitted, manually reviewing every photo wasn't going to hold.
A custom web app where customers uploaded test photos via S3, lab staff reviewed them on a mobile-optimised interface, and certificates went out automatically on approval.
A digital signage provider managing hundreds of PCs across global events kept machine data in two places: a Google Sheet and a CMS. Reconciling them for large fleets was slow and mistakes were easy to miss.
A custom diff tool that surfaced line-by-line differences between the two systems and let the team decide how to handle each discrepancy.
The biggest gains for the least disruption. It often starts with connecting and automating the tools and systems you already use.
We design and build tools and systems specifically for your business, turning tasks that used to take hours into a single button click.
Uncover the hidden inefficiencies across your business, and find faster, more productive ways to get the work done.
Tell us what you want to improve. We’ll come back with a clear next step.
Extremely secure. We follow strict, industry-standard data handling practices:
Read-Only Access: During efficiency mapping, we only request read-only access to your systems to evaluate your workflows. We never modify your live data.
Isolated Infrastructure: Any data processed during our builds is hosted on our secure, dedicated AWS servers, locked down with access restricted solely to our engineering team.
Enterprise-Grade Infrastructure: We connect to your systems via secure, official developer API keys, avoiding the security vulnerabilities of web-based workarounds or consumer-grade browser extensions.